INDUSTRY GUIDE | ESD & SSW

Accommodation

Eligible work, entry requirements and practical employer controls for the accommodation field under Japan’s Employment for Skill Development and Specified Skilled Worker frameworks.

Eligible work

Front desk, planning and public relations, hospitality, restaurant service and other work permitted at eligible accommodation facilities.

Eligibility is determined by the official work category and actual duties. A company’s general industry classification alone is not enough.

Entry and transition

Japanese communication ability is central because workers interact directly with guests and emergencies can arise at any time.

Candidates may qualify through the prescribed skill and Japanese-language examinations or, where permitted, through a recognized transition route from a relevant training or development program.

Employer checklist

  • Match the written job description to the permitted work category.
  • Confirm the applicable examination or transition exemption.
  • Provide equal or equivalent remuneration and lawful working conditions.
  • Prepare workplace instruction in a language the worker understands.
  • Check field council, certification and notification requirements.

Safety and supervision

Provide training for food hygiene where relevant, customer incidents, night work, evacuation, personal information and harassment prevention.

Keep orientation, qualification, training, incident and corrective-action records. Review actual duties whenever the workplace or production process changes.